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FAQ
Straight answers to common questions
If your question isn't here, call Chris on 029 2277 2353.
What does Cardiff Media do?
Cardiff Media is an SEO company in Llanishen, Cardiff. We help small and medium businesses get found on Google and in AI search tools like ChatGPT and Google's AI Overviews, then turn that traffic into calls and enquiries. That covers technical SEO, local SEO, AI search optimisation, fast websites and review management.
How long does SEO take to work in Cardiff?
Most local businesses see movement within 8 to 12 weeks and steady top-three positions within 3 to 6 months, depending on competition. Lloyds Fabrications reached number one in Newport for metal fabrication and gates, and was climbing in Cardiff after three months.
What is AI search optimisation?
It's the work that makes AI tools cite your business. That means answer-first content, structured data, consistent business details across the web and strong reviews. Some people call it AEO (answer engine optimisation) or GEO (generative engine optimisation). How we do it.
How much does SEO cost?
Our SEO plan is £140 a month for around four hours of work, including rank monitoring software and a live rankings chart. SEO with reputation management is £295 a month for around eight hours, and includes a new website free on a 12-month agreement. Plan details.
Do you still build Wix websites?
Yes. Chris is a Wix Legend Partner and we still build and look after Wix sites. For most new projects we now recommend a static site on Cloudflare, because it loads faster, costs less to run and you own every file.
Do you work outside Cardiff?
Yes. Most clients are in Cardiff, Newport, Swansea and the rest of South Wales, but we work with businesses across the UK and Ireland, and one client ranks worldwide. Everything can be done remotely.
Is there a contract?
Our plans run on a 12-month agreement. If you leave early you pay the remaining bill and the website is handed over in full. After 12 months there's no contract: stay on your plan, drop to the lower plan, or take the website and run it yourself.
Do I have to post on social media?
We do a small amount of posting to support social signals. Most clients post day to day themselves using the social media software we provide.
What's the difference between AEO and GEO?
AEO (answer engine optimisation) focuses on getting your content lifted as the direct answer in tools like Google's AI Overviews and featured snippets. GEO (generative engine optimisation) focuses on how AI models such as ChatGPT, Gemini, Claude and Perplexity understand and recommend your business across the whole web. We do both together.
How long does a new website take?
Most small business sites are live within 2 to 6 weeks, depending on how many pages you need and how quickly content and photos come together.
Why Cloudflare instead of Wix or WordPress?
A static site on Cloudflare Pages loads faster, has nothing to hack, costs very little to host and can't be held hostage by a platform. You get every file, and our handover pack shows exactly how to move it if you ever need to.
Will I be able to update my website myself?
Yes. On Wix you can edit everything yourself. On our Cloudflare builds, small changes are part of your plan, and the handover pack explains how to edit and redeploy the files if you'd rather do it yourself.
Does Cardiff Media offer blog writing?
Yes. Our blog writing service produces researched posts that answer customer questions. Clients have grown their indexed pages by up to 434%.
Want more of the right enquiries?
Tell Chris what you sell and where. You'll get a straight answer on what's holding your site back and what it would take to fix it.